Hotel Riu Tikida Palmeraie - All Inclusive

8/10 · mattwH6012FB (NEWCASTLE-UNDER-LYME, STAFFORDSHIRE, ENGLAND)

2026-08-16

+ Traveled as a family of 8 early August with 2 young children and had a good time, the hotel could be much more with small improvements. The hotel grounds were amazing lovely and clean and the gardens wonderful the kids especially loved at night looking for the frogs and listening to them, we had no issues in getting a sunbed in the day and there were a lot of wasps especially dinner time ish which we got stung a couple of times Maybe this could be looked out to reduce the number of wasps and the odd cockroach we spotted but didn't have issues with these. Staff- very friendly and really helpful across the hotel and we would personally like to give a big shout out to Abdellatif and Soufane in the restaurants they really looked after us and were fantastic with the kids also and Amein I think his names is spelt from the lobby bar always attentive and constantly on the go always looked after us with drinks and snacks. Entertainment team. Some really good ones and they spoke to everyone daily and were really engaged where as some of them just walked past and didn’t interact, the Kids disco was the same every night I think this could be mixed up a bit with different songs, and the night time shows we did a couple but decided to give a miss as not entertaining for us improvements needed in this area. Food was ok as you expect from an all inclusive this could also be labelled better was repetitive at times and breakfast was always the same so got boring after a few days, the dinner and evening food was good and we did the Italian restaurant which was also good, I think they could cater bit more for children on evening meals and have a kids section which is stand alone which would prevent kids putting food back with their hands. Drinks, hit and miss as lot reviews state sometimes watered down and sometimes good few more drinks options with hand made cocktails especially in the lobby bar would make it stand out, improvements needed in this area. Rooms were clean but comfy and could tell a bit outdated and need modifications, just through wear and tear, the patio door was always hard shut and lifted up, the bathroom leaked when having a shower. Location was about 25-30 mins from airport nothing much around the hotel you could get the free bus to Marrakech note this drops you about a 10min from the soukes so bear that in mind or get a taxi at 100 dirham if getting a taxi back negotiate otherwise it’s expensive. Weather was high 30’s to early 40’s everyday dropping to about 26-29 degrees at night the heat wasn’t as I’d thought and we were ok with it. In all we had a good holiday probably won’t return as we prefer beach lifestyle but wanted try something different and experience the culture I would return to Morocco but probably try Agadir.

6/10 · Guide62056053790

2026-08-14

+ Pros: beautiful nature and looked after in the hotel. The rooms are ok. Overall most staff were friendly , some were rude at the bar and arrogant entertainment staff 😅 Cons: location is not convenient, quite far from everything. Food and drinks really bad, all very cheap juices only nothing else. No fresh fruits, only old apples and cheapest oranges. Poor lunch and dinner , plus same menu daily, imagine staying for 7nights. The spa manicure is a joke. Don’t recommend.

6/10 · 91garethg (LEICESTERSHIRE, ENGLAND)

2026-08-10

+ The staff are brilliant especially the teams working in the restaurants and bar staff plus reception. They are all very friendly and welcoming. The entertainment staff try hard but it does not reflect a 4* level of entertainment. The hotel lobby and grounds are very nice and well presented. Plenty of options for lunch although breakfast became very repetitive. The only issue I have is I found black mould in the bathroom on my last evening which I reported the next morning at check out to which the rep (khalid, also a great guy) apologised and contacted the hotel manager but I had to then go and find him to show him the photos and video I had taken. Despite contacting tui when i returned I have been informed that no compensation claim will be accepted (apparently according to tui and Riu this is my fault for noticing sooner like I should be walking right staring into the ceiling in each room I walk into). A real bad end to an otherwise nice holiday but this is definitely not a 4 star resort in my opinion. Other people also mentioned to me problems with their rooms.

6/10 · jasminmY8313WD

2026-08-07

+ We came here around 10 years ago and absolutely loved it, so we were really looking forward to returning. Unfortunately, this time it didn’t meet the same standards we remembered. The hotel feels very outdated and could definitely be cleaner. There was also an unpleasant smell of sewage, which was particularly noticeable in some areas. The toilets in the lobby were not clean, and most of the flushes were broken, which really needs addressing. The entertainment team was also disappointing. We found them to be quite lazy and, at times, more interested in interacting with each other than engaging with the guests. That said, all the other staff we encountered were lovely, friendly and helpful. The food was another let-down. It was very repetitive and, unfortunately, the quality felt below the standard we expected. It’s a real shame, as we had such wonderful memories from our previous visit 10 years ago. We really wanted to love it as much as we did back then, but sadly, this visit fell short of our expectations.

8/10 · mukhasben (SOUTH SHIELDS, TYNE AND WEAR, ENGLAND)

2026-08-05

+ We’d had the luck that our son had stayed at the hotel a few years ago so we had some background to utilise. What he didn’t say was it wasn’t just hot, it was 44 degrees every day, only dipping under 40 degrees at night time. The hotel is about a 25 minute drive from Marrakech airport and again we were lucky in that there was us and another couple to book in and not a coach load. First impressions were good, even though our rooms weren’t ready we used the bar until they were. A quirk of a few hotels we’ve been too recently is that the bar area is quite dark whilst reception is bathed in light. Once we got our rooms which the porter had driven us too with the luggage (he expected a tip but we hadnt used the ATM in reception to get currency the dram then so we went and found him the next day.) There are 4 meal times. (You can also book once a stay, for Moroccan food, which was beautiful and Italian which was poor.) there is something for everyone at meal times. We tried a few Moroccan style food and they are tasty. It’s down to personal taste, If you want chips and dippers then that’s fine too. We found out as we went along that you can pick early or later times to suit your plans. As per the standing joke you weren’t meant to put down towels on sunbeds. This rule was ignored and even when busy and not going down early you could find some beds. Drinks are available in the reception and poolside bar until midnight. There is also Zumba and Aquaaerobics in the main pool. There’s also a toilet block nearby. There’s also a spa, indoor pool and Childs pool. There is an entertainment board but all that seemed to happen in the designated room was music to get the children running around. There were a few room niggles, the toilet flush mechanism was half broken, the bed for us wasn’t used to the firmness, the mirror is old in the bathroom and the sink is crazy cracked. There’s was a spider and general dirt at the side of the setee. Apart from this the room is fine and the maid came everyday. There’s plenty of space, big bottles of warmer, small fridge, tv, phone and 4 usb charger points.theres also a shaded outside patio with 2 chairs and a table. There’s also the chatter of crickets, North African toads and birds at nightime. If like me you are afraid of cockroaches, there was only 6 and 2 of them where were swimming in the toilet bowl much to my shock. Then to nighttimes and we were happy to sit in the reception/bar area playing games, cards, talking and making up quizzes. This leads me to mention the staff, specifically the restaurants and bar. They were so friendly, waiter service and they knew the rounds of drink after your first time. They were so warm and friendly that even my mr grumpy photo hating husband asked for a selfie with one of the staff, wish I’d got his name. The shot of gin wasn’t large and the topped up soda was at different levels during the night. The local lager is quite weak but drinkable.