Live Aqua Ciudad de Mexico Bosques de las Lomas

Name: Live Aqua Ciudad de Mexico Bosques de las Lomas
Address: Avenida Paseo de los Tamarindos Numero, 98. Colonia Bosques de las Lomas, Mexico City, 05120, MX
Telephone: +52 800 504 5000
Rating: 9.6

Avenida Paseo de los Tamarindos Numero, 98. Colonia Bosques de las Lomas, Mexico City · 9.6/10 (395 reviews)

From 2026-08-16 to 2026-08-17, 1 night, for 2 adults

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About the hotel

Luxurious Accommodations
Live Aqua Urban Resort Mexico offers elegant rooms equipped with modern amenities such as air conditioning, coffee machines, and complimentary toiletries. The 100% smoke-free environment ensures a refreshing stay for all guests.

Cutting-Edge Technology
Experience the convenience of state-of-the-art digital systems at Live Aqua Urban Resort Mexico, allowing guests to personalize their ambiance. Stay connected with complimentary high-speed WiFi throughout the property.

Prime Location
Situated in the prestigious Bosques de las Lomas district near Santa Fe's business zone, the hotel is a short drive from Paseo de la Reforma Avenue, providing easy access to the city center and exclusive shopping and dining options.

Book your stay at Live Aqua Urban Resort Mexico for a luxurious and tech-savvy retreat in Mexico City.

Important information

Please note that the property offers guest access with a guide dog. This property only accepts dogs as pets with a maximum of 20 kg or 2 dogs with a combined weight of 20 kg. In compliance with Mexico City tourism regulations, all guests must present official photo identification and provide contact information. Minors must present a document that allows for their identification (passport, school ID, CURP, or birth certificate), and indicate their relationship to the accompanying adult.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating

Check-in from 03:00 PM · Check-out until 12:00 PM

Reviews

9/10 · Claudia Yolanda (MX)
2026-07-14
+ Comodidad
10/10 · Josue (MX)
2026-07-13
7/10 · rachel (MX)
2026-07-13
+ The majority of the staff are very kind. The spa is excellent.
− I made the concierge aware that I was recovering from major surgery as part of my cancer treatment and asked to extend my stay for several hours so that I could rest before taking an overnight flight. They charged me 50% of the room cost for four extra hours but did not update my room card to reflect this. I got locked out of my room with half my possessions in the corridor and half still in the room. I asked for help from housekeeping and she treated me with contempt - walking over to me with performative slowness and then telling me to go down to reception and deal with it myself. It took me literally begging her multiple times to call down to reception using the radio to confirm it was my room. She truly did not care at all about my situation. I don't expect to be treated like this at a hotel. The room itself, a suite, was a little tired - furniture and flooring with damage to it. The hairdryer was missing the attachment. I felt like the suite had only been cleaned hastily. Check in was from 3pm and I indicated in my booking that I would arrive at that time, yet when I got there, my room was not ready. Suites have lower occupancy rates than regular rooms so I'm not clear how mine wasn't ready when I arrived. I thought it was a bit cheeky to charge me to extend my stay into the afternoon on checkout day when they had not honoured my check in time and pretty much stole an hour from me.
7/10 · Bruno (US)
2026-07-02
− Me dejé mis AirPods y no me los entregaron