Eurostars Grand Hotel Wien

Name: Eurostars Grand Hotel Wien
Address: Kärntner Ring 9, Vienna, 1010, AT
Telephone: +43 1 515800
Rating: 9.2

Kärntner Ring 9, Vienna · 9.2/10 (2802 reseñas)

Del 2026-10-20 al 2026-10-21, 1 noche, para 2 adultos

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Sobre el hotel

Alojamientos y Comodidades de Lujo

El Grand Hotel Wien, a solo 3 minutos a pie de la Ópera Estatal de Viena, ofrece habitaciones suntuosas con comodidades modernas como televisores de pantalla plana, cafeteras y baños de mármol con artículos de tocador de lujo. El Grand Spa N°605 brinda una experiencia de bienestar lujosa con saunas, baños de vapor y una variedad de tratamientos de belleza.

Placeres Culinarios

Déjate llevar por la alta cocina en los 5 restaurantes del hotel, que incluyen el galardonado con estrella Michelin “Le Ciel by Toni Mörwald” y el restaurante japonés “Unkai”. Disfruta de cócteles en el Bar Kavalier o saborea especialidades vienesas en la Gran Brasserie.

Comodidad y Servicios

Los huéspedes pueden disfrutar de estacionamiento con valet, WiFi gratuito, un centro de negocios y servicio de limpieza de calzado de cortesía. Con 12 salas de reuniones y el gran salón de baile de Viena, el Grand Hotel Wien es perfecto tanto para viajeros de ocio como de negocios. ¡Reserva ahora para vivir la experiencia del lujo en el corazón de Viena!

Información importante

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. A deposit may be required at the property.

Servicios

Instalaciones de fitness
Wi-Fi disponible
Wi-Fi gratis
Estacionamiento
Habitaciones para no fumadores
Aire acondicionado
Gimnasio
Recepción las 24 horas
Restaurante
Servicio de habitaciones
Calefacción
Terraza

Check-in desde 03:00 PM · Check-out hasta 12:00 PM

Reseñas

9/10 · Sergii (UA)
2026-09-18
10/10 · Avi (IL)
2026-09-18
+ המיקום,העיצוב,החדרים,ארוחת הבוקר הכי מפנקת,היחס של הצוות בכל המלון
− אין כזה דבר
9/10 · Sergey (BG)
2026-09-17
8/10 · Lubna (AE)
2026-09-17
+ Location was very convenient for exploring the city, and the staff were friendly and welcoming. The highlight for me was the bed—it was incredibly comfortable and we slept really well! The only downside was that the room was quite small, and the overall décor and atmosphere felt a little dated and not really my personal style. Overall, it’s a good and comfortable hotel with a great location, lovely staff, and an amazing bed.
10/10 · Clarence (TT)
2026-09-16
5/10 · Svetlana (MC)
2026-09-15
+ Friendly breakfast staff and a good breakfast
− Unfortunately, our stay at the hotel was quite disappointing and did not meet the standards I would expect from a five-star property. We booked a room for three people and specifically requested one large bed when making the reservation on Booking.com. However, upon arrival, we were first given a room with two separate beds. After we complained, we were moved to another room, which was extremely small — it was barely suitable for one person, let alone three. Only after contacting the hotel again and insisting on a solution were we finally given a spacious room with a large bed, as originally requested. It was very frustrating to have to go through three different rooms just to receive what we had actually booked. The receptionist was also quite rude and argumentative instead of simply trying to resolve the issue. There was also a problem with housekeeping. On one of the days, our room was not cleaned at all. I specifically called the reception in the morning to request housekeeping after noticing that the room had not been serviced. Despite this, no one came to clean the room during the day. It was only late in the evening, after a long discussion with the staff, that they finally took away the rubbish and brought us fresh towels. The staff’s main explanation was that some “Do Not Disturb” button had been activated. However, the “Please make up my room” sign was hanging on the door throughout the entire day. I have no idea what button they were referring to, and if the electronic “Do Not Disturb” function is a reason not to clean the room, then it is unclear why the hotel provides a physical sign requesting housekeeping — and, more importantly, why the room was not cleaned after I had specifically called reception to request it. Overall, we had the impression that the staff were more focused on arguing with guests and proving that they were right than on actually helping and resolving problems.